When a conflict arises between staff members during a meeting, what principle should a nurse leader follow?

In situations where conflict arises between staff members during a meeting, the principle of responding expediently to the issues is essential for effective leadership. This approach facilitates the timely resolution of conflicts, preventing escalation and fostering a healthy work environment. By addressing the conflict promptly, a nurse leader demonstrates proactive leadership qualities that encourage open communication and collaboration among team members.

Timely intervention can lead to resolving misunderstandings or disagreements before they impact team cohesion or patient care. It can also set a precedent for future conflicts, illustrating to all team members that issues should be addressed directly and constructively, thereby promoting a culture of accountability and teamwork.

Engaging directly with the conflict allows the leader to clarify misinformation, address emotions constructively, and guide the staff toward a resolution, ultimately supporting the team's overall dynamics and effectiveness.