EAQ- QESN Teamwork Practice Test

The communication pattern exhibited by the staff nurse when they say "I am sorry, I am responsible for the situation" demonstrates placation. Placation is characterized by a submissive manner of communication, often involving taking blame or expressing apologies in an effort to appease others. In this context, the staff nurse is acknowledging their role in the situation, which reflects a desire to maintain harmony or mitigate conflict with the nurse leader.

This type of communication often arises in environments where individuals might feel pressured or wish to avoid confrontation. While it shows a level of accountability, it can also indicate a lack of assertiveness, as the focus is on appeasing rather than clearly communicating one’s own needs or boundaries. This behavior contrasts with assertive communication, which would involve expressing feelings and responsibilities while also advocating for oneself. Hence, the staff nurse’s statement aligns well with the concept of placation rather than other, more assertive or aggressive communication styles.