What should a charge nurse do when a new nurse expresses an inability to care for an assigned client?

The correct answer highlights the importance of understanding the motivations and underlying concerns of the new nurse expressing their inability to care for an assigned client. By taking the time to engage with the nurse and uncover the reasons behind their feelings, the charge nurse can gain valuable insight into the specific challenges the new nurse is facing. This understanding allows for a more tailored response that could include additional training, mentorship, or reassignment based on the individual situation.

Assessing motivation is vital in fostering an environment where nurses feel supported and safe to express their concerns. It encourages open communication and builds trust, ultimately leading to better patient care. Addressing the root of the issue rather than immediately reassigning the client or providing rigid instructions empowers the new nurse and supports their professional development, potentially enhancing their skills and confidence in managing similar situations in the future.